Shipping & Policies
We currently ship to both Canada and USA via Canada Post. For international orders please contact us at firstname.lastname@example.org. We try to ship within 3-5 days once the order has been confirmed; expect longer delivery times during holiday periods (our elves get busy).
These are the typical delivery times you can expect:
|Location||Estimated Delivery Time|
|British Columbia (BC)||3-7 business days|
|Canada (excluding BC)||5-10 business days|
|United States (US)
||10-14 business days|
∗US orders may require additional fees to be paid by the customer
We accept payments through Paypal and all major credit cards. Please contact email@example.com if you have questions about wholesale payment terms.
All prices are in Canadian dollars. Please contact firstname.lastname@example.org for wholesale prices and shipping rates.
Your happiness is our number one priority - each of our items is carefully packaged before it is shipped. We accept returns for up to 7 days after the package is received. All items must be in their original condition.
Please email to email@example.com with your name, order number, and name of the item(s) you would like to return.
Upon receipt of the returned goods, you will receive a refund equal to the original purchase price. We unfortunately only cover the shipping costs if the return is a result of our error.
Please contact us if you have any further questions about returns. We're happy help!
mail: 520 Alexander Street | Vancouver BC | V6A 1C7 | Canada
phone: (604) 290-5815